Delivery Information

Dispatch Times

Orders that we receive before 2pm we be processed and dispatched the same working day. We aim to ship all of our orders by the latest the next working day.


Kept in the loop with notifications

Our customers are kept up to date throughout the purchasing process with our automated notifications system.  After purchasing you will receive a confirmation email and will be updated again when your order is being processed and finally when it has been shipped.


Carrier

Our customers have the option between Royal Mail 1st or 2nd Class.  All orders that qualify for £30+ free postage will be shipped 1st class.


All of our products pass a rigorous quality inspection before packaging and when they leave The Scented Owl they will be securely packaged and in good condition.